Please see below for the Frequently Asked Questions
3. What is the expiration date of your biscuits?
4. How much is your Delivery Fees?
5. When will I receive my orders?
6. Why do you pack the biscuits in seal bags but not containers?
7. What is the payment mode?
8. Why am I informed that some items are out of stock (OOS)?
9. How long will the refund be made?
1. How to place my order?
2. How do I make payment?
3. What is the expiration date of your biscuits?
As we do not overstock our biscuits, the expiry of the biscuits are usually more than 6 months. Actual expiry date of the biscuits will be indicated on the packaging.
4. How much is your Delivery Fees?
Free delivery to your doorsteps for purchase above S$60.00.
S$4.00 delivery fee applies to any orders less than $60. No minimum orders required.
We deliver to Singapore addresses only.
We do not deliver to: Changi Airport, Alps Ave, Sentosa and Jurong Island.
5. When will I receive my orders?
You may enter your preferred delivery date with a minimum of 3 business days later during cart checkout. Do note that orders will be processed only upon payment received. We reserved the right to defer your delivery date for orders with delayed payments.
6. Why do you pack the biscuits in seal bags but not containers?
We aim to reserve as many childhood memories for our customers as we can! Packing in containers will increase the cost of your purchase.
7. What is the payment mode?
We currently accept PayNow or Paylah (contactless), and Cash on Delivery/Collection.
8. Why am I informed that some items are out of stock (OOS)?
To ensure the freshness, we do not stockpile our biscuits. We seek your understanding as there could be a possibility that items are sold out when the demand for the biscuits rises.
We will contact you via Whatsapp to inform you of the OOS items and inform you of the next available date of stock delivery. You may also have the option to change to another biscuit or request for refund accordingly.
9. How long will the refund be made?
Refunds will be made through PayNow within 3 working days after being informed of OOS status and upon confirmation of PayNow mobile number.
You may call +65 9012 8712 or email to contact@sgmakmak.com if you have any other questions.
Display prices in:GBP
